Chanel Quality Improvement Coordinator

Paris • France

Thursday, February 6, 2025

Chanel, an iconic name in luxury fashion, was founded by Gabrielle Chanel and has since become synonymous with timeless elegance and innovative design. As part of a prestigious conglomerate, Chanel offers a wide range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, jewelry, and watches. The brand is renowned for its commitment to exceptional craftsmanship and has acquired numerous specialized suppliers and artisans, many of whom are based at the 19M, a hub of creativity located between Paris and Aubervilliers. Chanel is dedicated to upholding the highest standards of luxury and places creativity at the heart of its core values.

1. Coordinate quality improvement projects within the leather goods department.
2. Manage quality alerts from markets and support project managers in continuous improvement initiatives.
3. Formalize project progress and prepare reports for senior management.
4. Collaborate with various stakeholders involved in quality improvement projects.
5. Analyze and disseminate quality performance indicators to enhance product quality.
6. Organize quality analysis workshops for returned bags and small leather goods, working with after-sales teams to retrieve defective products and contribute to quality action plans.

1. Fluency in French and English, with knowledge of Italian considered an advantage.

1. Strong analytical and synthesis capabilities.
2. Meticulous attention to detail and organizational skills.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
4. Excellent interpersonal and communication skills.
5. Autonomous with a proactive approach to tasks.

Experience in quality improvement or project coordination within the luxury fashion industry is preferred.

Chanel offers a dynamic environment that fosters excellence and personal growth, with opportunities for career advancement and diverse career paths. The company values diversity and is committed to equitable treatment of all candidates.

Chanel is an independent creative house that places people at the center of its operations. The company thrives on a dynamic environment that cultivates excellence while encouraging the personal development of all employees. Chanel values the uniqueness of each individual, believing that diversity enriches its teams.