Chanel Project Manager - Pop-Up Store Opening

Geneva • Switzerland

Tuesday, May 27, 2025

Chanel, a paragon of luxury fashion, is renowned for its timeless elegance and innovative designs. As part of the esteemed Chanel brand, employees are immersed in a culture that values creativity, precision, and excellence. Working within Chanel offers the opportunity to contribute to a legacy of luxury and to be part of a team that is dedicated to maintaining the brand's prestigious reputation.

1. Lead the overall project timeline from concept to closure, including design, construction, staffing, training, communication, visual merchandising, and animation.
2. Coordinate internal stakeholders such as logistics, retail operations, IT, finance, security, marketing, visual merchandising, and learning.
3. Monitor and support agencies or companies responsible for store fit-out with the assistance of store planning.
4. Ensure budget adherence and report to management.
5. Facilitate a seamless store opening in partnership with local and regional retail operations, covering IT equipment, store procedures, logistics, and product reception and storage.
6. Serve as the primary contact for the store team on operational matters.
7. Support the deployment of in-store services such as appointments, store line, and alterations.
8. Collaborate with local marketing to develop a customer activation calendar, defining needs and objectives for collection events and brand experiences.
9. Actively implement store events from brief creation to cross-expertise orchestration and production follow-up.
10. Analyze event results and share insights with local and regional teams.
11. Oversee store closure logistics, dismantling, and supplier contract termination.
12. Draft a post-mortem report with recommendations.

1. Master's degree in project management, marketing, or equivalent.

1. Strong understanding of retail and operational challenges.
2. Excellent organizational skills with the ability to prioritize and maintain rigor.
3. Strong interpersonal skills, communication abilities, and service orientation.
4. Preference for fieldwork, coordination, and demanding environments.
5. Proficiency in French and English, both spoken and written; German is a significant advantage.

3 to 6 years of experience in retail and/or event project management, ideally within the luxury or premium sector.

Master's degree in project management, marketing, or equivalent.

The role offers the opportunity to work within a prestigious luxury brand, contributing to high-profile projects and gaining exposure to a sophisticated retail environment.

Chanel fosters a culture of sophistication and innovation, encouraging employees to excel in a collaborative and dynamic environment. The brand values creativity, precision, and a commitment to excellence, providing a stimulating workplace for those passionate about luxury fashion.