Chanel Product Quality Manager

Paris • France

Monday, April 7, 2025

Chanel, a beacon of luxury and elegance, was established by Gabrielle Chanel in the early 20th century. Renowned for its exquisite range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, jewelry, and watches, Chanel is synonymous with exceptional craftsmanship. As part of its commitment to ultimate luxury, Chanel has acquired numerous specialized suppliers and artisans, many of whom are based at the 19M hub near Paris. The brand is dedicated to placing creativity at the heart of its core values.

1. Ensure the adherence to Chanel's Product Quality Policy within the Ready-to-Wear division, focusing on the Façon sector.
2. Anticipate quality issues from the collection stage, define production control levels, and support manufacturers during production.
3. Oversee product quality control, including initial series and production at manufacturing sites in France or headquarters.
4. Facilitate the development and improvement of partner quality autonomy through audits, committees, indicators, and mapping.
5. Lead a team of two quality managers, ensuring the continuous update of Chanel's quality documentation.
6. Train and support partners on quality processes and standards.
7. Maintain and document key skills for the production of Chanel's Chaine and Trame products.
8. Collaborate with various departments to ensure smooth production processes and implement best manufacturing practices.
9. Propose and implement continuous improvement actions to optimize production methods and reduce non-conformities.
10. Conduct quality committees and serve as a liaison between field quality and overarching quality strategies.
11. Manage the quality team, developing their skills and ensuring alignment with product standards.
12. Provide regular quality control reports and share quality alerts with relevant services.
13. Stay informed on market trends and innovations in textile manufacturing.
14. Establish and maintain relationships with tooling and raw material suppliers.

1. Minimum of 10 years of experience in textile manufacturing and confection techniques.
2. Strong understanding of artisanal processes in the textile sector.
3. Experience in managerial roles with decision-making and team leadership capabilities.
4. Proven ability to train and guide a team of technical experts.
5. Strong analytical skills to identify improvement areas in manufacturing processes.

1. Proficiency in Microsoft Office and digital tools.
2. Strong problem-solving skills and initiative.
3. Excellent communication and leadership abilities.
4. Ability to establish performance indicators and monitor their progress.

A minimum of 10 years in textile manufacturing and confection techniques, with managerial experience in the textile sector.

Chanel offers a dynamic environment that fosters excellence and personal growth, with opportunities for career development and multiple career paths. The brand values diversity and is committed to equitable treatment of all candidates.

Chanel is an independent fashion house that places a strong emphasis on human values, fostering an environment of excellence and personal fulfillment. The brand is attentive to the uniqueness of each individual, valuing diversity in all its forms.