Chanel Press Showroom Operations Manager

Paris • France

Thursday, February 13, 2025

Chanel, a beacon of luxury and elegance, was founded by Gabrielle Chanel and has since become synonymous with high-end fashion, offering an extensive range of products including Haute Couture, Prêt-à-Porter, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, fine jewelry, and watches. As part of its commitment to exceptional craftsmanship, Chanel has acquired numerous specialized suppliers and Métiers d'art, many of which are housed at the 19M between Paris and Aubervilliers. The brand is dedicated to the ultimate in luxury, with creation at the heart of its core values. Chanel is part of a larger conglomerate that values creativity and innovation, providing a dynamic environment that fosters personal growth and professional development.

1. Manage the Press and Celebrity Shopping activities, optimizing the flow of approximately 150,000 pieces annually.
2. Supervise a team of five to ensure efficient planning and dispatch of prototypes.
3. Ensure accurate billing to various Chanel entities and validate through Basware.
4. Optimize processes specific to celebrity engagements.
5. Serve as the primary contact for transportation issues related to prototypes.
6. Monitor transport partners and validate transport quotes for special press and celebrity requests.
7. Coordinate necessary customs documentation for collection dispatches.
8. Implement and monitor UK process adherence (Temporary Admissions) and test new transport partners.
9. Ensure data completeness and reliability in Launchmetrics (FGPS) and operational efficiency tools.
10. Coordinate and update collection data, including master lists and customs documentation.
11. Oversee temporary showroom projects during major events such as the Cannes Film Festival and Haute Couture shows.
12. Coordinate back-office operations and logistics for celebrity suites at major events.
13. Manage hospitality logistics for the SR team, including travel and accommodation arrangements.
14. Produce weekly reports on dispatches and returns, ensuring timely product availability.
15. Coordinate automated reporting for global showrooms and communicate findings to partners.

1. Bachelor's or Master's degree in Communication, Press, or Business School.
2. Minimum of 5 years experience in press-related roles within the fashion and luxury sector.

1. Proficiency in Microsoft Office Suite, particularly Excel.
2. Expertise in Launchmetrics (FGPS).
3. Fluency in French and English, both written and spoken.
4. Strong organizational and prioritization skills.
5. Excellent management and interpersonal skills.

A minimum of 5 years in press-related functions within the fashion and luxury industry, with showroom experience highly preferred.

Bachelor's or Master's degree in Communication, Press, or Business School.

Chanel offers a dynamic environment that values excellence and fosters personal and professional growth, with opportunities for career advancement and diverse career paths. The brand is committed to diversity and treats all applications equitably.

Chanel is an independent fashion house that places human values at its core, fostering an environment of excellence and personal fulfillment. It values the uniqueness of each individual, contributing to the richness of its teams. Chanel is committed to diversity in all its forms and ensures fair treatment of every application.