Chanel People Experience and Listening Intern

London • UK

Friday, May 30, 2025

Chanel, a beacon of luxury and elegance, is renowned for its commitment to fostering an inclusive workplace that champions personal growth and collective advancement. As part of a prestigious global brand, employees are encouraged to bring their unique perspectives and experiences, contributing to a diverse and effective team dynamic.

1. Support the development and execution of the global People Listening strategy, including surveys and focus groups.
2. Assist in expressing the employee value proposition through compelling narratives.
3. Contribute to designing meaningful employee experiences using design thinking and service design methodologies.
4. Collect and analyze employee feedback data using tools like Qualtrics.
5. Create reports and presentations to share insights with stakeholders.
6. Monitor engagement scores, response rates, and action plan progress.
7. Collaborate with cross-functional teams to align and integrate people initiatives.
8. Participate in workshops to co-design the People Experience Strategy Playbook.
9. Assist in managing timelines and deliverables for people listening projects.
10. Provide administrative support to the Talent and Experience team, including handling NDAs, contracts, and invoicing.

1. Completed degree in Human Resources, Business Administration, or related field.

1. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
2. Fluency in English and French, both verbal and written.
3. Familiarity with market research or employee engagement methodologies.
4. Basic understanding of data analysis and visualization techniques.
5. Ability to work collaboratively in a team environment.
6. Strong analytical and problem-solving skills.
7. Excellent communication and interpersonal skills.
8. Detail-oriented with strong organizational skills.
9. Proactive and self-motivated with a willingness to learn.

Previous internship or project experience in HR, employee engagement, or related fields is a plus.

Completed degree in Human Resources, Business Administration, or related field.

Gain hands-on experience in a leading global luxury brand with exposure to various aspects of People Experience and People Listening, along with mentorship and guidance from experienced professionals.

Chanel is dedicated to creating a workplace culture that values diversity, inclusivity, and personal growth. Employees are encouraged to bring their unique perspectives to foster a collaborative and dynamic environment.