Chanel Operations Specialist

Madrid • Spain

Wednesday, January 21, 2026

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global conglomerate, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. The company is committed to fostering a culture of collaboration and continuous growth, making it an ideal place for professionals passionate about luxury and innovation.

1. Coordinate marketing campaigns in collaboration with Sales and Marketing teams to ensure operational readiness and alignment with supply planning.
2. Maintain and manage customer master data for accuracy and consistency across systems.
3. Oversee and operate key digital platforms to support commercial and operational activities.
4. Verify and manage customer commercial conditions, including control and validation of rebate invoices.
5. Prepare analytical reports and monitor operational KPIs to support decision-making.
6. Develop dashboards to analyze service levels, quotas, and other key performance indicators.
7. Manage and resolve commercial issues related to pricing, stock availability, and special orders.
8. Produce tailored analyses and reports for different departments based on business needs.

1. University degree in Business Administration, Economics, Logistics, or a related field.
2. Minimum 3–4 years of professional experience in commercial support, logistics, or operations.

1. Strong proficiency in Excel, ERP systems, and Business Intelligence tools.
2. High attention to detail and comfort with structured processes and tight deadlines.
3. Strong analytical skills with a focus on performance monitoring and continuous improvement.
4. Proactive, solution-oriented approach with the ability to anticipate issues and propose improvements.
5. Ability to work under pressure and manage workload peaks effectively.
6. Professional level of English.

Minimum 3–4 years of professional experience in commercial support, logistics, or operations, preferably within the Fragrance & Beauty or luxury sector.

University degree in Business Administration, Economics, Logistics, or a related field. A Master’s degree in Supply Chain or Data Analytics is a plus.

The role offers continuous learning and professional development opportunities within Chanel, a world-class luxury brand. Employees will work at the crossroads of Sales, Operations, Logistics, and Marketing within the Fragrance & Beauty Division.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, enhancing the diversity, complementarity, and effectiveness of its teams.