Chanel Operations Manager

Santa Barbara • USA

Monday, June 30, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a private company, Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand is dedicated to diversity and inclusion, creating an environment where employees can thrive and contribute to the company's legacy of cultural engagement and sustainability.

1. Oversee all operational functions within the boutique, including inventory control, shipping and receiving, alterations, facilities management, security, resource planning/staffing, compliance, and expense management.
2. Collaborate with the Home Office Retail Operations team to develop and execute strategic initiatives aimed at enhancing operational efficiency.
3. Lead and inspire the operational team, fostering a positive working environment and promoting a culture of feedback, diversity, mutual respect, and teamwork.
4. Act as the expert on all Standard Operating Procedures, systems, and tools, serving as a resource for the entire boutique team.
5. Manage a budget and forecast expenditures for the boutique, ensuring financial efficiency.
6. Ensure boutique image and operational standards are upheld, delivering elevated client service to drive business results.

1. Minimum of 5 years of related experience in operations management.
2. Bachelor’s degree preferred.
3. Ability to lift 15 lbs.
4. Flexible schedule with availability for late nights, weekends, and some holidays.

1. Strong organizational and attention to detail skills.
2. Excellent communication skills.
3. Ability to thrive in a team environment and work collaboratively.
4. Understanding of and passion for client experience.
5. Foreign language skills are preferred but not required.

Candidates must have a minimum of 5 years of related experience in operations management within a luxury retail environment.

Bachelor’s degree preferred.

The anticipated base salary range for this position is $87,500 through $121,800. Additional compensation may include benefits and perks.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off policies, robust healthcare offerings, life insurance, and additional incentives.

Chanel's workplace culture is deeply rooted in respect, empathy, and dignity for all individuals. The company promotes diversity and inclusion, encouraging employees to engage with their communities through volunteering and charitable initiatives. Chanel is committed to sustainability and cultural engagement, providing employees with opportunities to contribute to these efforts.