Chanel Media, Digital & CRM Manager

Copenhagen • Denmark

Thursday, February 6, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations in fashion, watches, fine jewellery, and fragrance and beauty. As an independent entity, Chanel fosters a culture of creativity and innovation, encouraging its employees to explore their potential and contribute to the brand's legacy of excellence. With a commitment to diversity and individuality, Chanel offers a dynamic and inspiring work environment where employees are empowered to uphold the values of style and modernity that Coco Chanel herself championed.

1. Develop and implement comprehensive media strategies across digital and traditional channels for all divisions, aligning with global brand strategies and local market priorities.
2. Manage and allocate media budgets for Scandinavian markets, ensuring efficient and effective media planning and buying in collaboration with regional media agencies.
3. Lead media campaign planning and execution, providing insights and analysis to support sales and marketing initiatives.
4. Create and execute CRM and clienteling strategies, utilizing digital tools to enhance customer engagement and business objectives.
5. Oversee digital projects and rollouts from Europe, ensuring seamless integration and execution across platforms.
6. Ensure high-quality translations and proofreading for all digital media content in Scandinavian languages.
7. Serve as a liaison between local and European media, CRM, and digital teams, ensuring alignment and communication.

1. Master's degree in marketing, business, or communication.
2. Minimum of 3 years of experience in a similar role, preferably within the cosmetics industry with a focus on digital media.

1. Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
2. Strong communication skills in English and Scandinavian languages.
3. Ability to build and maintain relationships with colleagues and external partners.
4. Entrepreneurial mindset with a solutions-oriented approach.
5. Expertise in paid media and media campaign execution across offline and online platforms.
6. Strong data analysis skills and business acumen.
7. Ability to prioritize tasks in a fast-paced environment.

A minimum of 3 years in a similar role, with a focus on digital media within the cosmetics industry.

Master's degree in marketing, business, or communication.

Competitive salary and benefits.

Flexible working hours, a diverse and dynamic team environment, and the opportunity to work with one of the world's leading luxury brands.

Chanel's workplace culture is one of creativity, diversity, and empowerment. Inspired by the visionary spirit of Gabrielle Chanel, the company values individual talents and unique perspectives, fostering an environment where employees are encouraged to innovate and excel. Chanel is committed to having a positive impact on the world, cultivating human potential, and supporting the freedom of creation.