Chanel Marketing Assistant Intern

Paris

Monday, January 6, 2025

Chanel is a visionary and pioneering luxury fashion house founded by Gabrielle Chanel. Known for its boldness and innovation, Chanel seamlessly blends heritage with modernity. The company operates through three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, with a global presence in over 110 countries. As a multinational and decentralized organization, Chanel offers numerous opportunities for personal and professional growth.

1. Participate in optimizing boutique results and operations.
2. Support the customer loyalty program, including vendor follow-ups and performance indicator tracking.
3. Prepare and conduct clienteling workshops.
4. Analyze customer data and manage client databases.
5. Handle and track customer gift orders and stock.
6. Assist in preparing team briefs and marketing activity meetings.
7. Analyze mystery shopper visits and customer satisfaction feedback.
8. Manage digital tools for vendors and clients, including updates and feedback collection.
9. Conduct competitive analysis on customer experience.
10. Assist in organizing and executing events, including vendor coordination and budget tracking.
11. Collect qualitative customer feedback post-events and analyze ROI.

1. Currently enrolled in a business school or university.
2. First experience in Retail or Marketing/CRM.

1. Strong analytical skills.
2. Dynamic and rigorous.
3. Versatile and able to work independently.
4. Excellent presentation and communication skills.
5. Fluent in English.
6. Proficient in IT tools.

First experience in Retail or Marketing/CRM is required.

Currently enrolled in a business school or university.

Includes an integration program with training on the history and products of Chanel, opportunities to deepen Retail knowledge, and develop communication skills. Participation in a Young Talent Community for professional networking.

Chanel values diversity and is committed to fair treatment of all candidates. The role is based in Paris, offering an enriching experience in a dynamic and prestigious environment.