Chanel Client Marketing Assistant Internship

Paris • France

Monday, January 6, 2025

Chanel, a beacon of luxury and innovation, is renowned for its audacious creativity and timeless elegance. As part of a global conglomerate with divisions in Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, Chanel operates in over 110 countries. This decentralized multinational offers a plethora of opportunities for personal and professional growth, rooted in a rich heritage and a commitment to modernity.

1. Participate in the optimization of boutique results and operations.
2. Assist in the management of the client loyalty program, including vendor follow-ups and integration of new clients.
3. Prepare and animate clienteling workshops.
4. Conduct client analysis, including segmentation and top client identification.
5. Manage and track client gift orders and inventory.
6. Prepare team briefs and marketing activity updates.
7. Analyze mystery shopper visits and customer satisfaction metrics.
8. Manage digital tools for vendors and clients, ensuring updates and feedback collection.
9. Support event organization, including vendor coordination, invitation management, and budget tracking.
10. Collect qualitative client feedback post-events and analyze event ROI.

1. Enrollment in a business school or university program.
2. Previous experience in Retail or Marketing/CRM.

1. Strong analytical skills.
2. Dynamic and rigorous approach.
3. Ability to work autonomously and adapt to various tasks.
4. Excellent presentation and communication skills.
5. Fluency in English.
6. Proficiency in IT tools.

A first experience in Retail or Marketing/CRM is required.

Currently pursuing a degree in business or a related field.

Interns will receive a comprehensive onboarding program, including training on Chanel's history and products. Opportunities to deepen retail knowledge and enhance communication skills through interactions with various European services are provided. Interns will join a Community of Young Talents, fostering professional networking.

Chanel values diversity and inclusivity, ensuring equitable treatment of all candidates. The company fosters a culture where the uniqueness of each individual contributes to the richness of the team.