Chanel Market Director

Chicago • USA

Monday, March 10, 2025

Chanel, a renowned luxury fashion brand, is part of a prestigious conglomerate known for its commitment to excellence and innovation. As an employer, Chanel fosters an inclusive culture that emphasizes personal growth and collective progress, valuing the unique perspectives and experiences of its employees. The company is dedicated to creating an environment where individuals can thrive and contribute to the brand's legacy of luxury and sophistication.

1. Lead and develop a team of Boutique Directors across multiple states, focusing on creating a high-performance, brand-focused culture.
2. Recruit, coach, and develop Boutique Directors, building appropriate succession plans.
3. Support Boutique Directors in recruiting, coaching, and developing boutique teams.
4. Conduct regular market visits to maintain visibility into operations and team development.
5. Partner with the Education team to execute training initiatives for retail teams.
6. Support the execution of client experience programs, services, and events.
7. Ensure brand standards are maintained across all locations.
8. Monitor key KPIs such as sales, traffic, and conversion to identify trends and opportunities.
9. Partner with Boutique Directors to implement business-driving strategies.
10. Support P&L management of boutique expenses and ensure operational excellence.

1. Bachelor’s Degree preferred
2. 7+ years of relevant experience
3. Prior leadership experience
4. Must possess a valid driver’s license

1. Strong analytical and communication skills
2. Proficiency in Microsoft Suite
3. Ability to thrive in a team environment and work collaboratively
4. Understanding of and passion for client experience
5. Excellent communication skills
6. Foreign language skills preferred

7+ years of relevant experience in a leadership role, preferably within the luxury fashion industry.

Bachelor’s Degree preferred

The anticipated base salary range for this position is $133,000 through $167,700, with potential for bonuses and other forms of variable pay.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel is committed to fostering a diverse and inclusive workplace where employees are encouraged to grow and contribute to the brand's legacy. The company values respect, empathy, and dignity, and offers opportunities for employees to engage with the community and participate in sustainability and cultural initiatives.