Chanel Manager of Employee Relations

New York • USA

Tuesday, March 11, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to fostering an inclusive and dynamic workplace. As part of a global conglomerate, Chanel emphasizes personal growth and collective progress, valuing the unique perspectives and experiences of each employee. The brand is dedicated to creating an environment where individuals can thrive, contributing to the overall success and innovation of the company.

1. Investigate and respond to employee issues and complaints, strategizing with P&O Business Partners on corrective actions and collaborating with managers for implementation.
2. Conduct inquiries into internal claims of discrimination, harassment, and policy violations.
3. Provide creative solutions to workplace issues, ensuring compliance with company policies and labor laws.
4. Offer individual coaching on performance, misconduct, and policy adherence across all organizational levels.
5. Provide on-call assistance to P&O leadership and managers, supporting discussions on performance, terminations, accommodations, and other complex issues.
6. Interpret and update company policies as necessary, supporting the legal team in responding to legal inquiries and claims.
7. Identify training needs on P&O policies and collaborate with learning and development teams to implement programs.

1. Bachelor’s Degree
2. Advanced Degree in HR or J.D. preferred

1. Strong conflict resolution and mediation skills
2. Proficiency in research and investigative techniques
3. Ability to remain tactful and persuasive in confrontational situations
4. Excellent oral and written communication skills
5. Proficiency in MS Office Suite
6. Experience with HRIS, preferably Workday

Minimum of 5 years in employee relations or a related field, with a preference for experience in retail environments.

Bachelor’s Degree

The anticipated base salary range is $69,000 to $115,000, with potential for bonuses and other variable pay components.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, and retirement incentives.

Chanel is committed to fostering a culture of diversity and inclusion, where respect and empathy are paramount. The company encourages employees to engage with their communities and supports sustainability initiatives, cultural engagement, and career development through various programs and resources.