Chanel Makeup Coach

Mexico City • Mexico

Tuesday, February 25, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless fashion, exquisite fragrances, and innovative beauty products. As part of a prestigious conglomerate, Chanel offers unparalleled opportunities for professional growth within the luxury sector, fostering a culture of excellence and creativity.

1. Design and implement an annual coaching plan for Beauty Advisors, Ambassadors, and Sell Out teams to enhance their knowledge and drive Chanel makeup sales.
2. Collaborate closely with Marketing, Commercial, and Retail teams to align coaching strategies with brand objectives and market trends.
3. Develop tailored coaching plans for each point of sale, addressing improvement opportunities and commercial goals.
4. Conduct personalized and group coaching sessions to reinforce product knowledge, application techniques, and makeup trends.
5. Ensure the sales team can deliver a high-level customer experience, accurately conveying the unique values and features of each product.
6. Perform interactive and practical coaching at points of sale, encouraging active participation and ensuring knowledge application in real customer scenarios.
7. Supervise and evaluate the correct execution of makeup techniques and personalized advice.
8. Stay updated on Chanel makeup products, including formulas, textures, benefits, application techniques, and market differentiation.
9. Analyze and share industry trends, product innovations, and new application techniques to enhance team expertise.
10. Evaluate team knowledge and skills through on-site observations, theoretical tests, and practical exercises.
11. Provide structured feedback with specific improvement plans to strengthen skills and knowledge.
12. Monitor team progress over time, documenting advancements and identifying new training needs.

1. 3-5 years of experience in training and coaching teams in the beauty sector, preferably in makeup.
2. Proven sales experience within the cosmetic, luxury, or retail industry.
3. Previous experience in talent development and coaching techniques at points of sale.
4. Deep knowledge of Chanel makeup, its history, products, and brand values.

1. Effective communication and presentation skills, capable of conveying knowledge clearly and engagingly.
2. Ability to work with diverse teams, understanding the dynamics of various points of sale and adapting coaching strategies accordingly.
3. Leadership and motivational skills, inspiring teams to continuously improve performance.
4. Organizational and planning skills to ensure training objectives are met at each point of sale.
5. Creativity and pedagogical approach in designing dynamic and innovative coaching sessions.
6. Ability to evaluate performance and provide effective feedback with structured improvement plans.
7. Adaptability and flexibility to travel and conduct coaching at various points of sale as required by business demands.
8. Advanced English proficiency; French is a plus.

3-5 years of experience in training and coaching teams in the beauty sector, preferably in makeup, with proven sales experience in the cosmetic, luxury, or retail industry.

Chanel offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and the chance to be part of a leading luxury brand.

Chanel fosters a culture of innovation, elegance, and excellence, encouraging creativity and professional growth. Employees are part of a prestigious brand that values diversity, collaboration, and continuous improvement.