Chanel

Learning Manager

Chanel is a leading luxury fashion brand known for its unique and bold style, embodying the values of freedom, femininity, and creativity as envisioned by Gabrielle Chanel. The company is committed to exceptional craftsmanship and creating a continuous dream for its clients.

1. Coordinate the deployment of training in boutiques in collaboration with the Fashion Education France team.
2. Prepare training for collections to ensure message alignment.
3. Adapt training content to boutique needs based on manager requests and field observations.
4. Centralize and communicate feedback between the boutique and Fashion Education team.
5. Establish training plans for teams in collaboration with Managers and Human Resources.
6. Organize a training calendar based on new products, needs, and boutique schedules.
7. Ensure the deployment and mastery of boutique tools (Inchanel, MyBoutiqueApp, etc.).
8. Conduct training sessions in boutiques or at the Fashion School.
9. Engage boutique specialists to enrich and co-host training sessions.
10. Support new team member integration and organize individual coaching as needed.
11. Provide regular activity reports and implement indicators to measure action effectiveness.
12. Coordinate and lead boutique referents.
13. Participate in retail France committees and Learning community seminars.

1. Strong observation and active listening skills.
2. Experience in field coaching and training.
3. Result-oriented with good synthesis skills.
4. Strong sensitivity to customer experience and a multicultural approach.
5. Curiosity and passion for human development.
6. Appreciation for teamwork and proactive attitude.

1. Fluency in English.
2. Proficiency in digital tools and Microsoft Office Suite.

Experience in field coaching, feedback, and action plan development.

Chanel values diversity in all its forms and is committed to fair treatment of all candidates. The company fosters a collaborative and inclusive work environment.