Chanel Learning Manager

Paris • France

Monday, December 23, 2024

Chanel, a quintessential emblem of luxury fashion, is renowned for its commitment to creativity, femininity, and audacity, embodying the values dear to Gabrielle Chanel. As part of the global luxury conglomerate, Chanel offers an unparalleled work environment that celebrates radical creativity and exceptional craftsmanship, ensuring a continuous dreamlike experience for its clientele.

1. Coordinate the deployment of training programs within the boutique in collaboration with the Fashion Education France team.
2. Develop and adapt training content to meet boutique needs based on manager requests and field observations.
3. Facilitate communication and feedback between the boutique and the Fashion Education team.
4. Establish and manage training plans for boutique teams in collaboration with Managers and Human Resources.
5. Organize and execute a training calendar aligned with boutique needs and new product launches.
6. Ensure the effective deployment and mastery of boutique tools such as Inchanel and MyBoutiqueApp.
7. Conduct training sessions in the boutique or at the Fashion School, focusing on collections and onboarding.
8. Engage boutique specialists to enrich and co-facilitate training sessions.
9. Support the integration of new team members and organize individual coaching as needed.
10. Provide regular qualitative and quantitative activity reports to the boutique and Fashion Education team.
11. Participate in retail committees and Learning community seminars.
12. Contribute to major skill development projects focusing on client experience and style expertise.

1. Proven experience in field coaching, feedback provision, and action plan development.
2. Strong observational and active listening skills.
3. Result-oriented with a strong ability to synthesize information.
4. Cultural sensitivity and a strong passion for human relations.

1. Fluency in English and proficiency in digital tools and Microsoft Office Suite.
2. Excellent communication and facilitation skills.
3. Ability to work collaboratively and propose innovative solutions.

Significant experience in training and development within the luxury fashion sector, with a focus on team development and client experience.

Chanel values diversity in all its forms and is committed to treating every application equitably. The company offers a dynamic work environment that fosters personal and professional growth.

Chanel promotes a culture of inclusivity and innovation, valuing the unique contributions of each team member. The brand is dedicated to maintaining a workplace that encourages creativity and excellence, ensuring that every employee feels valued and empowered.