Chanel Key Account Manager

Hamburg • Germany

Thursday, July 31, 2025

Chanel, a paragon of luxury and elegance, is a leading name in the fashion and beauty industry. As part of a global conglomerate renowned for its commitment to excellence, Chanel offers a dynamic and inclusive work environment that fosters personal growth and professional development. With a rich heritage and a forward-thinking approach, Chanel remains at the forefront of innovation in the luxury sector.

1. Manage comprehensive relationships with selected retail partners.
2. Ensure Chanel's business and sales strategies through the development of targeted, bespoke development plans for each key account.
3. Collaborate closely with the field sales and training teams.
4. Guarantee a holistic brand presence at the point of sale.
5. Independently coordinate all marketing and promotional activities, both online and offline, in close collaboration with the marketing team.
6. Continuously develop standardized reporting and optimize goal-oriented performance tracking.
7. Regularly analyze customer and market developments to identify potentials, trends, and challenges early.

1. Completed degree in Business Administration or a comparable field.
2. Several years of professional experience in sales, e-commerce, and omnichannel environments.

1. Strong customer orientation with enthusiasm for the beauty and luxury industry.
2. Affinity for analysis and data-driven decision-making.
3. Ability to work independently and in a structured manner.
4. Proficiency in MS Office, particularly Excel and PowerPoint.
5. Excellent German and English language skills.

Several years of professional experience in sales, e-commerce, and omnichannel environments.

Degree in Business Administration or a comparable field.

Chanel offers a cohesive team environment and an inspiring corporate culture, with a central office located in Hamburg's HafenCity. Employees have access to extensive digital tools and the option for remote work. The company provides long-term development opportunities within an international framework, regular training sessions, wellbeing programs, exclusive discounts on fashion and beauty products, six weeks of vacation, a wellbeing day, and two days for social volunteering.

Chanel is dedicated to cultivating an inclusive culture that promotes personal growth and contributes to collective progress. The company values the unique perspectives, experiences, and potential each individual brings, enhancing the diversity, complementarity, and effectiveness of its teams.