Chanel IT Solutions Project Lead

Paris • France

Tuesday, August 5, 2025

Chanel, a prestigious name in the luxury fashion industry, was founded by Gabrielle Chanel and is renowned for its exquisite Haute Couture, Prêt-à-Porter, and a wide array of high-end products including leather goods, accessories, eyewear, fragrances, cosmetics, skincare, jewelry, and watches. As part of its commitment to ultimate luxury, Chanel has acquired numerous specialized suppliers and manufacturers, emphasizing exceptional craftsmanship. The brand is dedicated to fostering creativity and values diversity, ensuring equitable treatment for all candidates.

1. Lead the design, management, and implementation of new business solutions within the Connected Allocation & Planning Solutions (CAPS) domain.
2. Coordinate a multidisciplinary team including IT Business Analysts, Developers, and Delivery Managers.
3. Collaborate closely with business units, other IT domains, and external partners to ensure alignment with strategic business goals.
4. Define project scope and structure using agile or hybrid methodologies, establishing roles, responsibilities, milestones, and success indicators.
5. Supervise project phases including design, development, testing, deployment, and change management.
6. Manage communication within the IT ecosystem and across Chanel regarding project solutions.
7. Develop strategic product vision and roadmap for CAPS solutions in alignment with business and IT objectives.
8. Ensure the overall coherence of solutions in terms of functionality, technology, data, and security.
9. Identify opportunities for innovation and transformation, anticipating future needs.
10. Lead a multidisciplinary project team, fostering collaboration and effective communication.
11. Guarantee the quality, performance, and stability of implemented solutions.
12. Oversee data quality and integration within the IT ecosystem.
13. Implement robust governance including documentation, rights management, security, and compliance.
14. Train and support key users in adopting new tools.
15. Manage the transition from build to run with support teams while maintaining solution oversight.

1. Minimum of 8 years of experience in a similar functional role.
2. At least 10 years of experience managing complex IT projects with a strong business dimension.
3. Proven experience in leading forecasting, planning, and S&OP solutions; knowledge of ANAPLAN is advantageous.

1. Strong leadership skills to unite multidisciplinary teams around a common vision.
2. Service-oriented mindset with a focus on creating useful, reliable, and seamless solutions.
3. Excellent organizational skills to manage complex projects, track deliverables, and ensure quality.
4. Analytical thinking to understand complex business problems and propose effective solutions.
5. Adaptability to thrive in demanding and constantly evolving environments.
6. Strong communication skills to engage with diverse stakeholders and advocate for projects.
7. Technical expertise to challenge proposed solutions and ensure architectural coherence.
8. Functional expertise to support and challenge business needs definition.

Minimum of 10 years in managing complex IT projects with a strong business focus, including experience with forecasting and planning solutions.

Advanced degree (Master's level) in Supply Chain or equivalent.

Chanel offers a dynamic environment that fosters excellence while promoting personal growth and development. Opportunities for career advancement and diverse career paths are available, with a focus on individual uniqueness contributing to team richness.

Chanel is an independent creative house that places people at the center, cultivating excellence and personal fulfillment. The brand values diversity in all its forms and is committed to treating every application fairly. Chanel's culture is rooted in creativity and craftsmanship, with a strong emphasis on innovation and strategic vision.