Chanel IT Manager - Digital and eCommerce

Seoul • South Korea

Tuesday, May 27, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic and sophisticated work environment, fostering creativity and excellence across all facets of its operations. The brand is committed to maintaining its iconic status while pushing the boundaries of digital transformation.

1. Lead and manage digital initiatives, including Chanel.com, eCommerce, and social commerce for Chanel Korea.
2. Partner with business stakeholders to plan, implement, and support digital transformation and innovation projects.
3. Seek out and integrate new business models, focusing on social and e-commerce to enhance client experiences.
4. Collaborate with regional and global IT teams to ensure alignment and execution of digital strategies.
5. Manage demands, budgets, resources, and timelines, aligning business priorities with technical feasibilities.
6. Drive continuous evolution of Chanel.com, providing local insights and managing global digital projects.
7. Coordinate change management for omni-channel experiences, ensuring alignment between IT systems and business processes.
8. Liaise with global and regional teams to drive implementation and manage day-to-day operations of Chanel.com.
9. Make recommendations for service improvement plans and manage market innovation budgets.
10. Attract, retain, and develop talent to build a high-performing team.

1. Undergraduate degree in Engineering, Computer Science, Information Technology, or related field.
2. MBA or MA preferred.
3. PMP or Prince 2 certification preferred.
4. Agile Scrum Master/Design Thinking expertise.

1. Experience in end-to-end operation of e-commerce with a proven track record of successful project delivery.
2. Ability to challenge the status quo with a constructive approach.
3. Innovative problem-solving and design skills.
4. Proven multi-tasking abilities and a positive attitude towards problem resolution.
5. Excellent interpersonal and communication skills, both written and verbal.
6. Strong time management and problem-solving skills.
7. Proven success working with regional and global teams.
8. Strong negotiation skills and ability to achieve results through networking.
9. Fluency in Korean and English.

At least 10 years of hands-on experience in retail systems with successful implementation references, preferably in an international context.

Undergraduate degree in a relevant field; advanced degree preferred.

Chanel offers a competitive benefits package, including opportunities for professional development and career advancement within a globally recognized luxury brand.

Chanel fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to push creative boundaries while maintaining the brand's iconic elegance. The work environment is dynamic and supportive, with a strong emphasis on professional growth and development.