Chanel IT Business Analyst

Paris • France

Tuesday, April 8, 2025

Chanel, a prestigious name in the luxury fashion industry, was founded by Gabrielle Chanel in the early 20th century. The brand is renowned for its high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, fine jewelry, and watches. Chanel is committed to ultimate luxury and exceptional craftsmanship, having acquired numerous specialized suppliers and artisans, many of whom are based at the 19M in Paris. The brand emphasizes creativity as a core value and offers a dynamic environment that fosters excellence and personal growth.

1. Collaborate with business teams to plan, prepare, and lead workshops to gather, analyze, and prioritize stakeholder needs.
2. Formalize current and target business processes and translate business needs into clear functional and technical requirements.
3. Propose management rules for new developments and implement change management for solution adoption.
4. Work closely with IT teams and tech leads to propose solutions aligned with business needs and ensure proper implementation using Agile methodologies.
5. Manage the product backlog, prioritize bugs and features based on business feedback, strategic priorities, and technical constraints.
6. Participate in Agile ceremonies such as PI, Sprint Planning, Daily Scrum, Sprint Review, and Retrospective.
7. Define validation criteria for features, plan and execute tests, and ensure the quality and compliance of developed functionalities.
8. Facilitate communication with internal stakeholders, gather user feedback, and manage information flow between business and IT teams.
9. Collaborate with team members, including tech leads, application managers, and QA/support teams.

1. Minimum of 5 years experience as an IT Business Analyst or Product Owner in an IT environment.
2. Experience in the luxury, fashion, or supply chain industry is a plus.
3. Fluency in English and French.

1. Strong organizational and anticipatory skills.
2. User-oriented service mindset with a focus on solution reliability and usability.
3. Ability to decompose complex problems into clear requirements.
4. Proficiency in Agile methodologies (Scrum, Kanban) and Agile tools (Jira, Confluence).
5. Excellent written and verbal communication skills, with the ability to simplify technical information for non-technical stakeholders.
6. Strong interpersonal skills for integration into project teams and interaction with other IT and business teams.
7. Ability to manage multiple projects simultaneously while adhering to deadlines and budgets.

Minimum of 5 years in a similar role within an IT environment, preferably in the luxury or fashion sector.

Certification in Agile methodologies is required.

Chanel offers a dynamic environment that cultivates excellence while promoting individual growth and diversity. Opportunities for career advancement and diverse career paths are available.

Chanel values the uniqueness of each individual, fostering a culture of diversity and inclusion. The brand is dedicated to maintaining an environment that encourages creativity and personal development, placing a strong emphasis on human-centric values.