Chanel Hospitality Manager

Paris • France

Thursday, August 7, 2025

Chanel, a paragon of luxury and elegance, is renowned for its distinctive approach to beauty, encapsulating the essence of individuality through its perfumes, cosmetics, and skincare products. As part of the illustrious Chanel brand, the Parfums Beauté division upholds this legacy, inspired by Mademoiselle Chanel's pioneering spirit of independence and empowerment for women.

1. Ensure the satisfaction of site leaders and collaborators through a visible yet discreet presence.
2. Establish and maintain excellent relationships with site personnel, addressing their requests promptly.
3. Guarantee premium service quality by overseeing and coordinating building services.
4. Collect and address the needs of leaders and collaborators, either directly or via the existing ticketing platform.
5. Promote available services in collaboration with internal and external partners.
6. Monitor team movements on-site, including employee onboarding and offboarding, and prepare workspaces accordingly.
7. Report on site activity during weekly follow-up meetings, sharing successes and challenges with Campus activity leaders in Neuilly.
8. Act as the functional liaison for the Campus event team, organizing site visits and serving as the point of contact for various stakeholders.

1. Minimum of a Bachelor's degree (BAC+3) in a relevant field.
2. At least 5 years of experience in Office/Hospitality Management or Concierge services with a demanding clientele.

1. Dynamic and responsive with excellent interpersonal and service skills.
2. Strong general knowledge and public speaking abilities.
3. Autonomous with a high adaptability to manage logistical challenges.
4. Organized, discreet, and practical-minded.
5. Proficient in office software (Outlook, Word, Excel) and comfortable with various IT equipment (computers, tablets, smartphones).
6. Excellent communication skills with the ability to unify stakeholders around client satisfaction.
7. Fluent in English, with excellent oral and written expression.

A minimum of 5 years in Office/Hospitality Management or Concierge services with a focus on high-end clientele.

Bachelor's degree or equivalent (BAC+3) in a relevant field.

Chanel offers a culture that fosters personal development and collective performance, valuing diversity and the unique contributions of each individual.

Chanel is committed to cultivating an inclusive environment that encourages personal growth and development while enhancing collective performance. The brand believes in the power of individuality to enrich diversity, complementarity, and team efficacy, inviting candidates to contribute their unique experiences and potential to the Maison Chanel.