Chanel High-End Business Ambassador
Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic work environment that fosters creativity and excellence. Employees are valued for their ability to embody the brand's rich heritage while contributing to its modern evolution.
- Maximize high-end business opportunities through strategic client engagement and sales growth initiatives.
- Organize and support exclusive high-end presentations and client profiling activities.
- Analyze high-end segment KPIs and implement strategies to enhance client engagement.
- Oversee and support high-end invoicing processes, ensuring accuracy and timeliness.
- Collect and synthesize market insights and client feedback to inform brand strategies.
- Enhance high-end client experiences through bespoke offerings and event coordination.
- Plan and attend boutique meetings to strategize high-end sales and document outcomes.
- Facilitate client journeys from discovery moments to high jewelry events.
- Contribute to recruitment and engagement strategies for high-potential clients.
- Organize and manage logistics for high jewelry discovery moments and related events.
- Foster a collaborative environment to support cross-category synergies.
- Expand and guide the high-end community through cultural and lifestyle content.
- Organize annual high-end kick-off meetings and staff engagement sessions.
- Guide boutiques in developing strong VIC relationships and client profiling.
- Share regular client feedback with retail and merchandising management teams.
- University graduate
- Proactive and reactive capabilities
- Understanding of brand DNA and personal affinity with brand and products
- Strong business analytics skills
- Result-oriented with innovative work dynamics
- Self-motivated and independent
- Experience in international or multicultural environments
A minimum of 8 years of experience in CRM, retail, learning and development, or a related high-end industry. Experience in luxury retail or client-centric roles is preferred, along with previous experience in merchandising luxury goods.
University degree required.
Chanel offers a comprehensive benefits package, including opportunities for professional development and engagement in high-profile events.
Chanel fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's heritage while contributing to its future. The workplace is dynamic and collaborative, with a focus on personal growth and client-centricity.


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