Chanel High-End Business Ambassador

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic work environment that fosters creativity and excellence. Employees are valued for their ability to embody the brand's rich heritage while contributing to its modern evolution.

1. Maximize high-end business opportunities through strategic client engagement and sales growth initiatives.
2. Organize and support exclusive high-end presentations and client profiling activities.
3. Analyze high-end segment KPIs and implement strategies to enhance client engagement.
4. Oversee and support high-end invoicing processes, ensuring accuracy and timeliness.
5. Collect and synthesize market insights and client feedback to inform brand strategies.
6. Enhance high-end client experiences through bespoke offerings and event coordination.
7. Plan and attend boutique meetings to strategize high-end sales and document outcomes.
8. Facilitate client journeys from discovery moments to high jewelry events.
9. Contribute to recruitment and engagement strategies for high-potential clients.
10. Organize and manage logistics for high jewelry discovery moments and related events.
11. Foster a collaborative environment to support cross-category synergies.
12. Expand and guide the high-end community through cultural and lifestyle content.
13. Organize annual high-end kick-off meetings and staff engagement sessions.
14. Guide boutiques in developing strong VIC relationships and client profiling.
15. Share regular client feedback with retail and merchandising management teams.

1. University graduate

1. Proactive and reactive capabilities
2. Understanding of brand DNA and personal affinity with brand and products
3. Strong business analytics skills
4. Result-oriented with innovative work dynamics
5. Self-motivated and independent
6. Experience in international or multicultural environments

A minimum of 8 years of experience in CRM, retail, learning and development, or a related high-end industry. Experience in luxury retail or client-centric roles is preferred, along with previous experience in merchandising luxury goods.

University degree required.

Chanel offers a comprehensive benefits package, including opportunities for professional development and engagement in high-profile events.

Chanel fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's heritage while contributing to its future. The workplace is dynamic and collaborative, with a focus on personal growth and client-centricity.