Chanel Head of Boutique

Taipei City • Taiwan

Monday, March 10, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers unparalleled opportunities for career advancement and personal growth. The brand is committed to fostering an inclusive culture that values diversity and encourages creativity, making it an exceptional employer in the luxury sector.

1. Lead and motivate the boutique team to embody the Chanel vision and mission.
2. Empower and inspire the team to exceed customer expectations and achieve business results.
3. Collaborate with fashion leadership to create a unified client experience across divisions.
4. Champion customer engagement to develop long-lasting relationships with key clients.
5. Set and uphold high standards of customer service and manage customer complaints effectively.
6. Prepare and execute events to maximize client engagement and sales opportunities.
7. Drive sales performance and analyze variances against targets, recommending incentive schemes.
8. Ensure optimal stock levels and assortment in collaboration with WFJ Management.
9. Enforce security procedures to prevent theft and ensure client data security.
10. Maintain operational excellence in sales, stock management, and after-sales service.
11. Act as a brand ambassador, ensuring visual merchandising aligns with Chanel's image.

1. Minimum of 5 years experience managing a team of 5 or more members.
2. Retail management experience is essential; understanding of WFJ is advantageous.

1. Strong leadership and management skills.
2. Excellent client engagement and experience mindset.

A minimum of 5 years in retail management, with a proven track record of leading teams.

Chanel offers a dynamic work environment that supports personal growth and professional development, fostering a culture of inclusivity and diversity.

Chanel is dedicated to creating a workplace that nurtures personal growth and collective progress. The brand values the unique perspectives and experiences of each team member, contributing to a diverse and effective workforce.