Chanel Head of Boutique

Hong Kong • China

Friday, May 9, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers unparalleled opportunities for career advancement and personal growth. The brand is committed to fostering a nurturing work environment that encourages creativity and professional development, making it an ideal employer for those passionate about luxury fashion.

1. Uphold Chanel's brand image as a brand ambassador, ensuring visual merchandising standards, boutique ambiance, and team grooming reflect the brand's sophistication.
2. Foster a culture of self-development by coaching boutique teams to achieve their full potential through tailored development plans and succession strategies.
3. Champion a client-centric culture by leveraging data-driven insights to personalize engagements and innovate clienteling strategies.
4. Optimize inventory flow, stock management, and loss prevention while aligning product storytelling with business objectives.
5. Lead the boutique to surpass KPIs through strategic planning and disciplined execution of sales, client retention, and operational targets.

1. Degree or Advanced Diploma in a relevant field.
2. 5+ years of experience in luxury/fashion retail leadership, managing sizable teams.

1. Strategic vision to connect market insights to actionable strategies.
2. Empathetic coaching abilities to mentor teams and foster growth.
3. Artistic flair with a keen eye for detail and fashion aesthetics.
4. Expertise in inventory optimization and process efficiency.
5. Passion for exceeding client expectations through personalized service.
6. Collaborative spirit to build trust with corporate partners.

A minimum of 5 years in luxury or fashion retail leadership, with proven success in boutique operations, clienteling, and KPI-driven environments.

Degree or Advanced Diploma in a relevant field.

Opportunities for growth within an iconic luxury brand, a supportive work environment focused on personal growth and wellbeing, and ongoing learning and development opportunities.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspective and potential each individual brings.