Chanel Head of Boutique

Bangkok • Thailand

Tuesday, April 8, 2025

Chanel, a paragon of luxury and sophistication, is a globally revered brand known for its timeless elegance and innovative spirit. As part of a prestigious conglomerate, Chanel offers an unparalleled work environment that fosters creativity and excellence. The brand is committed to maintaining its leadership in the luxury fashion industry by nurturing talent and promoting a culture of inclusivity and personal growth.

1. Lead, inspire, and manage the boutique team to achieve brand mission and commercial objectives.
2. Strategically develop the team through individual development plans and performance management.
3. Collaborate with Training and Product teams to enhance product knowledge and sales techniques.
4. Champion customer engagement and build long-lasting client relationships.
5. Ensure accurate customer data management and personalized client interactions.
6. Manage merchandise and inventory to optimize sales and stock levels.
7. Provide qualitative feedback on products and participate in product strategy development.
8. Oversee day-to-day operations, ensuring sales targets and operational procedures are met.
9. Design and review staff rosters to align with traffic demands and trading patterns.
10. Report on customer trends, competitor activity, and merchandise movement.

1. Over 10 years of managerial experience in luxury fashion retail or Watch & Fine Jewelry business.
2. Proven track record of effectively leading large teams.
3. Substantial knowledge of luxury fashion retail operations.

1. Strong leadership and interpersonal skills.
2. Proficiency in business and market trend analysis.
3. Comprehensive understanding of operational management.
4. Customer service excellence.

Over 10 years of managerial experience with a proven track record in luxury fashion retail or Watch & Fine Jewelry business.

Competitive compensation and benefits package.

The role offers ongoing training and development, a supportive team environment, and the opportunity to work with one of the world's most iconic luxury brands.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams.