Chanel Fragrance & Beauty Sales Consultant

Dublin Ireland

Friday, January 24, 2025

Chanel, an emblem of luxury and timeless elegance, is an independent company renowned for its commitment to creative freedom and human potential. As part of the prestigious Chanel family, employees are encouraged to embrace individuality and contribute to the brand's mission of making a positive impact globally. Chanel's parent company, Chanel S.A., upholds these values across its diverse portfolio of luxury products, including fashion, fragrance, and beauty.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Cultivate and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.
7. Collaborate within a supportive community to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product knowledge to meet client needs in a personalized manner.
3. Strong understanding of fragrance and beauty products with the ability to close sales.
4. Empathy and active listening skills to adapt sales techniques to client needs.

1. Service-oriented mindset with a passion for client satisfaction.
2. Ability to foster meaningful client experiences and achieve sales targets.
3. Proactive in self-learning and staying updated with beauty trends.
4. Problem-solving skills to overcome client objections and challenges.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, pension plans, life assurance, retail discounts, and access to mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Recognition programs celebrate service milestones with Chanel products, retail vouchers, and additional holidays.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages employees to bring their unique perspectives and experiences to the team. Chanel is dedicated to creating an environment where individuals can thrive and contribute to the brand's enduring legacy.