Chanel Fragrance & Beauty Sales Consultant

Dublin • Ireland

Friday, January 3, 2025

Chanel is a distinguished independent company renowned for its commitment to creative freedom, human potential cultivation, and positive global impact. As a part of the Chanel family, employees are encouraged to embrace individuality and innovation, reflecting the visionary ethos of founder Gabrielle Chanel. The brand is synonymous with luxury and elegance, offering exceptional fragrance, makeup, and skincare products that empower clients to express their unique identities.

1. Act as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across product categories.
7. Adopt an omni-channel approach to provide seamless client experiences.
8. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills.
5. Passion for fragrance and beauty, demonstrated through enthusiasm and engagement.
6. Problem-solving skills to overcome client objections and challenges.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Additionally, employees enjoy Chanel product discounts and exclusive sales, as well as recognition programs with rewards.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values diversity and the unique perspectives each individual brings, enhancing team effectiveness and complementarity. Employees are supported in their professional journeys with opportunities for development and inspiration through training and conferences.