Chanel Fragrance and Beauty Department Manager

Shanghai • China

Tuesday, February 3, 2026

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's rich heritage and contribute to its continued success.

1. Lead a vibrant team to deliver unparalleled customer service experiences.
2. Maintain close communication with internal departments to achieve business objectives.
3. Enhance Chanel's leadership position in the fragrance and beauty retail sector.
4. Implement comprehensive customer service processes in an omnichannel retail environment.
5. Promote brand culture and vision through customer service.
6. Guide a large team to achieve individual performance targets.
7. Collaborate with the training team to foster personal and professional development of store staff.
8. Ensure operational efficiency by adhering to headquarters' standards.
9. Provide exceptional and unique service to enhance customer loyalty.

1. Exceptional leadership and strategic thinking abilities.
2. Proven ability to enhance team execution and collaboration.
3. Demonstrated capability to lead by example and cultivate team skills.
4. Strong curiosity, adaptability, and passion for learning.
5. Deep appreciation for art and familiarity with the luxury industry.

1. Strong commercial acumen.
2. Excellent communication and interpersonal skills.
3. Ability to implement and manage customer service processes.
4. Proficiency in team management and development.
5. Aesthetic sensibility and understanding of luxury branding.

Significant experience in managing teams within the luxury retail sector, particularly in fragrance and beauty.

Opportunities for professional growth and development within a leading luxury brand.

Chanel fosters a culture of innovation, elegance, and excellence. Employees are empowered to express their creativity and contribute to the brand's legacy. The work environment is collaborative, with a focus on personal and professional growth.