Chanel Fragrance and Beauty Department Manager

Chongqing • China

Friday, September 26, 2025

Chanel, a paragon of luxury and sophistication, operates under the esteemed umbrella of its parent company, offering an unparalleled work environment. As a leader in the luxury fashion industry, Chanel is renowned for its commitment to excellence, innovation, and the cultivation of an inspiring workplace culture.

1. Lead and inspire a dynamic team to deliver exceptional customer service experiences.
2. Maintain a keen commercial acumen and liaise closely with internal departments to achieve targets.
3. Ensure Chanel's preeminence in the fragrance and beauty retail sector by enhancing brand image.
4. Implement comprehensive customer service processes within an omnichannel retail environment.
5. Promote brand culture and vision through customer service integration.
6. Guide a large team to achieve collective and individual performance goals.
7. Collaborate with the training team to foster personal and professional development of store staff.
8. Ensure operational efficiency by adhering to headquarters' guidelines.
9. Enhance customer loyalty through exceptional service delivery.

1. Outstanding leadership and strategic thinking abilities.
2. Proven track record in achieving team objectives and enhancing execution and collaboration.
3. Demonstrated ability to lead by example and develop team capabilities.
4. Strong curiosity, adaptability, and a passion for continuous learning.
5. A deep appreciation for art and familiarity with the luxury industry.

1. Leadership and team management.
2. Strategic planning and execution.
3. Customer service excellence.
4. Operational efficiency.
5. Brand and cultural promotion.

Extensive experience in leading teams within the luxury retail sector, particularly in fragrance and beauty.

Bachelor's degree in Business Administration, Marketing, or a related field.

Chanel offers a competitive benefits package, including opportunities for professional growth and development within a prestigious luxury brand.

Chanel fosters a culture of elegance, innovation, and dedication, where employees are encouraged to grow and contribute to the brand's storied legacy. The workplace is characterized by a commitment to excellence and a passion for luxury fashion.