Chanel Fragrance and Beauty Boutique Manager

Foshan • China

Friday, September 26, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the Chanel group, the Fragrance and Beauty division upholds the brand's legacy by offering exquisite products and unparalleled service. Chanel is committed to fostering a dynamic and inclusive workplace where creativity and excellence are celebrated.

1. Lead and inspire a dynamic team to deliver exceptional customer service experiences.
2. Maintain close communication with internal departments to achieve sales targets and uphold Chanel's leading position in the fragrance and beauty retail sector.
3. Implement comprehensive customer service processes within an omnichannel retail environment.
4. Promote brand culture and vision, integrating them into customer service practices.
5. Collaborate with the training team to support the personal and professional development of store staff.
6. Ensure operational efficiency by adhering to headquarters' guidelines and maximizing in-store processes.
7. Enhance customer loyalty through the provision of outstanding and unique service.
8. Influence brand business strategies by sharing insights on industry, product, and customer service.

1. Exceptional leadership and strategic thinking abilities.
2. Strong aesthetic sense and familiarity with the luxury industry.
3. Curiosity, adaptability, and a passion for continuous learning.

1. Ability to lead a large team to achieve individual and collective performance goals.
2. Proficiency in enhancing team execution and collaboration.
3. Capability to embody and promote brand values and vision.

Significant experience in retail management, preferably within the luxury sector, with a proven track record of achieving sales targets and developing team capabilities.

Chanel offers a vibrant work environment with opportunities for professional growth and development within the luxury sector.

Chanel's workplace culture is deeply rooted in creativity, innovation, and excellence. The company values diversity and encourages employees to bring their unique perspectives to the table, fostering an environment where ideas can flourish.