Chanel Fragrance & Beauty Assistant Boutique Manager

Minneapolis • USA

Wednesday, February 26, 2025

Chanel, a venerated name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of its commitment to excellence, Chanel offers a dynamic work environment that fosters personal growth and professional development. The brand is a part of a global conglomerate that emphasizes diversity, inclusion, and the empowerment of its employees, ensuring a fulfilling and enriching career experience.

1. Partner with the Boutique Director to develop and lead the team, assuming oversight in the Director's absence.
2. Lead the team on the sales floor, providing superior service to every client.
3. Foster a positive working environment that encourages diversity and collaboration.
4. Coach and support the team in product knowledge and artistry skills to enhance client experience.
5. Manage time and delegate effectively to support Boutique Director, with 60% focus on the sales floor and 40% on operations.
6. Oversee all operations of the sales floor, including stock management and operational efficiencies.
7. Lead operational responsibilities for the MMS system, including inventory management and communication with the Boutique Director.
8. Establish and maintain an organized stock storage system.
9. Ensure adherence to Standard Operating Procedures and educate team members as needed.
10. Assist in event planning and execution in collaboration with the Boutique Director.
11. Create a culture of service, providing a unique and memorable client experience.
12. Promote an omni-channel mindset for seamless client experiences across platforms.
13. Co-manage brand image, hygiene standards, and visual merchandising requirements.
14. Attend seasonal seminars and corporate meetings to stay informed and engaged.

1. Bachelor’s degree preferred; High School diploma required.
2. 3+ years of leadership sales experience in a retail luxury environment or operational role preferred.
3. Strong organizational and communication skills.
4. Detail-oriented and operationally savvy.
5. Ability to coach and lead effectively.
6. Flexible schedule with availability for late nights, weekends, and holidays.

1. Ability to thrive in a team environment and work collaboratively.
2. Understanding of and passion for client experience.
3. Excellent communication skills.
4. Foreign language skills preferred but not required.
5. Passion for Chanel's history, products, and cultural initiatives.
6. Curiosity and desire for professional growth within Chanel.

3+ years of leadership sales experience in a retail luxury environment and/or operational role preferred.

Bachelor’s degree preferred; High School diploma required.

The anticipated base hourly range for this position is $33.20 to $36. Additional compensation includes bonus potential, benefits, and perks.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel is dedicated to creating a work environment that is inclusive, diverse, and empowering. The company values the unique perspectives and experiences of its employees and encourages them to contribute to and learn from their communities. Chanel is committed to sustainability, cultural engagement, and the empowerment of women and girls worldwide.