Chanel Fragrance & Beauty Advisor

The Woodlands • USA

Wednesday, February 26, 2025

Chanel, a revered name in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of the Chanel family, employees are immersed in a culture that values diversity, creativity, and personal growth. Chanel, as a private company, is committed to fostering an inclusive environment where individuals can thrive and contribute to the brand's legacy of excellence. The company is part of a broader mission to uphold the highest standards of luxury and sophistication, making it a prestigious employer in the fashion world.

1. Provide exceptional customer service through the Chanel service ritual.
2. Cultivate and deepen client relationships to enhance loyalty.
3. Achieve sales targets by leveraging product knowledge and client engagement.
4. Participate in seasonal seminars and utilize learning applications to enhance skills.
5. Maintain an omni-channel approach for seamless client experiences.
6. Resolve client issues in accordance with company standards.
7. Engage clients with upcoming events and product demonstrations.
8. Share knowledge of the brand's heritage and offerings with clients and team members.
9. Maintain a clean and professional work environment, adhering to visual merchandising guidelines.
10. Communicate effectively with team members and management, demonstrating integrity and respect.

1. Ability to thrive in a collaborative team environment.
2. Strong understanding of client experience principles.
3. Excellent communication skills.
4. Passion for Chanel's history and product offerings.
5. Curiosity and desire for professional growth within Chanel.

1. Service-oriented mindset with genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Flexibility and adaptability to change.
4. Strong teamwork and collaboration skills.
5. Confidence and professionalism in all interactions.

Artistry skills and direct brand experience are preferred. Previous experience in luxury retail or beauty industry is advantageous.

The anticipated base hourly range for this position is $24 to $26, with potential for bonuses and other variable pay components.

Comprehensive benefits include wellbeing resources, family and caregiving support, generous paid time off, 401K, robust healthcare offerings, and life insurance. Additional perks include commuter benefits and access to employee assistance programs.

Chanel is deeply committed to diversity and inclusion, fostering an environment of respect and empathy. The company encourages employees to engage with their communities through volunteerism and supports sustainability initiatives. Chanel also invests in arts and culture, reflecting its dedication to cultural engagement and creative talent development.