Chanel Fragrance & Beauty Advisor
Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global powerhouse, Chanel offers a unique working environment that fosters personal growth and collective progress. The brand is committed to diversity and inclusion, valuing the unique perspectives and experiences that each individual brings to the team.
- Provide superior service to clients daily through the Chanel service ritual.
- Enhance client relationships and loyalty through personal connection and trust-building.
- Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
- Participate in seasonal seminars and utilize the Inside Beauty learning application to apply learnings.
- Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
- Resolve client situations in alignment with company philosophy and standards, collaborating with relevant teams as necessary.
- Stay informed about upcoming events and engage clients through introductions and demonstrations.
- Share knowledge of the brand's heritage and expertise with clients and team members.
- Understand business challenges, client needs, and market dynamics.
- Ensure work area cleanliness and adherence to Visual Merchandising guidelines.
- Maintain a positive attitude and communicate regularly with the team and manager.
- Respect cultural differences and demonstrate a willingness to learn from them.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for Chanel's history, product offerings, and social and cultural initiatives.
- Service-oriented with genuine concern for customer needs.
- Excellent listening and learning abilities.
- Adaptability to scheduling changes and new ideas.
- Team player with a positive attitude.
- Confidence and professionalism in all tasks.
Artistry skills and direct brand experience preferred. Must have a passion for Chanel Beauty products.
The anticipated range for this position is $24.30 to $28.50 hourly. Additional variable pay may be offered, including bonus potential, benefits, and perks.
Comprehensive benefits include wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and commuter transit benefits.
Chanel's workplace culture is rooted in fostering an inclusive environment where individuals can perform at their best. The company emphasizes diversity and inclusion, community engagement, sustainability, and cultural support, offering employees opportunities to grow and contribute meaningfully.


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