Chanel Fragrance and Beauty Advisor

Scottsdale • USA

Wednesday, June 25, 2025

Chanel stands as an emblem of luxury and sophistication, renowned globally for its timeless elegance and innovative spirit. As part of a prestigious conglomerate, Chanel offers a unique work environment where creativity and excellence are at the forefront. The company is committed to fostering an inclusive culture that values diversity and empowers individuals to reach their full potential. Chanel's dedication to social and cultural initiatives further enhances its reputation as a leader in the luxury fashion industry.

1. Provide exceptional service to clients through the Chanel service ritual, ensuring a superior experience.
2. Build and deepen client relationships and loyalty through personal connection and trust.
3. Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
4. Attend seasonal seminars and utilize learning applications to enhance knowledge and skills.
5. Maintain an omni-channel mindset to ensure a seamless client experience across in-store and online platforms.
6. Resolve client situations in accordance with company philosophy and standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through introductions and demonstrations.
8. Possess comprehensive knowledge of the brand, its heritage, and products, and share this with clients and team members.
9. Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
10. Communicate effectively with team members and management, demonstrating a positive attitude and ethical integrity.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Artistry skills and direct brand experience preferred.
3. Ability to lift up to 5 lbs. and stand for extended periods.

1. Strong client service orientation with a genuine concern for customer needs.
2. Excellent listening and communication skills.
3. Flexibility and adaptability to scheduling changes and new directions.
4. Team player with enthusiasm and confidence.
5. Passion for Chanel's history, products, and social initiatives.

Experience in a luxury retail environment, particularly in beauty or fragrance, is preferred.

The anticipated base hourly range for this position is $24.30 to $28. Additional variable pay, bonuses, and benefits may be offered.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, healthcare offerings, and more.

Chanel is dedicated to creating a workplace where individuals can thrive and feel fulfilled. The company promotes diversity and inclusion, encouraging respect and empathy among employees. Chanel supports community engagement through volunteer opportunities and charitable donations, and is committed to sustainability and cultural initiatives.