Chanel Fragrance & Beauty Advisor

Santa Clara • USA

Monday, May 5, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a unique work environment that encourages personal and professional growth. The brand is committed to fostering an inclusive culture that values diversity and empowers employees to excel and contribute to collective success.

1. Provide exceptional service to clients through the Chanel service ritual.
2. Cultivate and deepen client relationships to enhance loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and client data.
4. Participate in seasonal seminars and utilize learning applications to enhance skills.
5. Maintain an omni-channel approach to ensure seamless client experiences.
6. Resolve client issues in alignment with company standards and philosophy.
7. Stay informed about upcoming events and engage clients through demonstrations.
8. Share brand knowledge and heritage with clients and team members.
9. Maintain a clean, tidy, and professional work area, adhering to visual merchandising guidelines.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Ability to lift up to 5 lbs. and stand for extended periods.
3. Artistry skills and direct brand experience preferred.

1. Strong client service orientation and genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Adaptability to scheduling changes and new directions.
4. Team player with a positive attitude and professional demeanor.
5. Effective communication skills.
6. Passion for Chanel's history, products, and initiatives.

Experience in a client-facing role within the luxury beauty or fashion industry is preferred.

The anticipated base hourly range for this position is $24.30 to $29. Additional variable pay, bonuses, and benefits may be offered.

Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel is dedicated to creating a workplace where employees can thrive, emphasizing diversity, inclusion, and sustainability. The company supports employee growth through various development programs and encourages community involvement and cultural engagement.