Chanel Fragrance & Beauty Advisor
Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of a prestigious conglomerate, Chanel offers a unique work environment that fosters creativity, diversity, and personal growth. The brand is committed to nurturing talent and providing opportunities for employees to excel in their careers while contributing to the brand's legacy of excellence.
- Provide exceptional service to clients through the Chanel service ritual.
- Cultivate and deepen client relationships to enhance loyalty and trust.
- Achieve sales targets by leveraging product knowledge, services, and client data.
- Participate in seasonal seminars and utilize learning applications to enhance skills.
- Maintain an omni-channel approach to ensure a seamless client experience.
- Resolve client issues in accordance with company standards and philosophy.
- Stay informed about upcoming events and engage clients through demonstrations.
- Share knowledge of the brand's heritage and expertise with clients and team members.
- Maintain a clean, tidy, and professional work area in line with Visual Merchandising guidelines.
- Communicate regularly with the team and management, demonstrating ethics and integrity.
- Ability to thrive in a collaborative team environment.
- Understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for Chanel's history, products, and cultural initiatives.
- Service-oriented with a genuine concern for customer needs.
- Excellent listening and learning abilities.
- Flexibility and adaptability to new ideas and directions.
- Enthusiastic team player with a positive attitude.
- Professionalism and confidence in striving for excellence.
Artistry skills and direct brand experience are preferred. Experience in cosmetics and fragrance is advantageous.
The anticipated base hourly range for this position is $24 to $28. Additional compensation may include bonuses and other incentives.
Chanel offers comprehensive benefits including wellbeing resources, family and caregiving support, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.
Chanel is dedicated to fostering an inclusive culture that values diversity and encourages personal and professional growth. The company supports employee engagement through community involvement, sustainability initiatives, and cultural programs, creating an environment where individuals can thrive and contribute to the brand's legacy.