Chanel Fragrance & Beauty Advisor

San Antonio • USA

Friday, April 18, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers a unique work environment that fosters personal growth and professional development. The brand is dedicated to creating an inclusive culture that values diversity and encourages employees to reach their full potential.

1. Provide superior service to clients through the CHANEL service ritual.
2. Deepen client relationships and loyalty through personal connections and trust-building.
3. Achieve sales targets by leveraging product knowledge, services, and data capture.
4. Attend seasonal seminars and utilize learning applications to implement knowledge.
5. Maintain an omni-channel mindset for seamless client experiences.
6. Resolve client situations according to company standards, partnering with teams as needed.
7. Engage clients with upcoming events through introduction and demonstration.
8. Share knowledge of the brand's heritage and know-how with clients and team.
9. Understand business challenges, client needs, and market dynamics.
10. Ensure a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
11. Communicate regularly with the team and manager, maintaining a positive attitude and ethical standards.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Artistry skills and direct brand experience preferred.
3. Ability to lift up to 5 lbs. and stand for extended periods.

1. Service-oriented with a genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Adaptability to scheduling changes and new directions.
4. Strong team collaboration skills.
5. Effective communication skills.
6. Passion for the House of CHANEL and its offerings.

Experience in a client-facing role within the luxury retail sector is preferred.

The anticipated base hourly range is $24.30 to $27. Additional variable pay, bonuses, and perks may be offered.

Comprehensive benefits include wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel promotes a culture of diversity, inclusion, and sustainability. The company encourages employees to engage with their communities and supports cultural and artistic initiatives globally. Chanel is committed to fostering a respectful and empathetic workplace where employees can thrive and contribute to the brand's legacy.