Chanel Fragrance & Beauty Advisor

Oak Brook • USA

Tuesday, August 5, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a prestigious private company, Chanel offers a unique work environment that fosters personal growth and professional development. The brand is dedicated to creating an inclusive culture that values diversity and encourages employees to perform at their best.

1. Provide superior service to clients through the Chanel service ritual.
2. Deepen client relationships and loyalty through personal connection and trust-building.
3. Achieve sales targets by leveraging product knowledge, services, and data capture.
4. Attend seasonal seminars and utilize the Inside Beauty learning application to enhance skills.
5. Maintain an omni-channel mindset for seamless client experiences.
6. Resolve client situations according to company standards, partnering with relevant teams.
7. Stay informed about upcoming events and engage clients through demonstrations.
8. Share knowledge of the brand's heritage and offerings with clients and team members.
9. Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
10. Communicate regularly with the team and manager, demonstrating ethics and integrity.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Artistry skills and direct brand experience preferred.
3. Ability to lift up to 5 lbs. and stand for extended periods.

1. Excellent communication skills.
2. Ability to thrive in a team environment.
3. Understanding of and passion for client experience.
4. Foreign language skills preferred.
5. Curiosity and desire to learn and grow professionally.

Previous experience in luxury retail or a similar environment is preferred.

The anticipated base range for this position is $24.30 to $27 hourly. Additional compensation may include bonuses and other benefits.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and life insurance.

Chanel is committed to fostering a diverse and inclusive workplace where respect, empathy, and dignity are paramount. The company encourages employees to engage with their communities and supports sustainability initiatives and cultural engagement through various programs and partnerships.