Chanel Fragrance & Beauty Advisor
Chanel, a paragon of luxury and elegance, is renowned for its timeless contributions to fashion, beauty, and fragrance. As part of a prestigious private company, Chanel is committed to fostering an inclusive environment that encourages personal growth and collective progress. The brand values diversity and the unique perspectives of each individual, which enhances the effectiveness and creativity of its teams.
- Provide exceptional client service daily through the Chanel service ritual.
- Cultivate and deepen client relationships and loyalty through personal connections and trust-building.
- Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
- Participate in seasonal seminars and utilize the Inside Beauty learning application to implement learnings.
- Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
- Address and resolve client situations according to company philosophy and standards, collaborating with appropriate teams as needed.
- Stay informed about upcoming events and engage clients through introductions and demonstrations.
- Possess comprehensive knowledge of the brand, its heritage, and know-how, sharing this with clients and team members.
- Understand business challenges, client needs, and the surrounding market.
- Ensure the work area is clean, tidy, hygienic, and professional, adhering to Visual Merchandising guidelines.
- Articulate, knowledgeable, and passionate about cosmetics and fragrance.
- Artistry skills and direct brand experience preferred.
- Ability to lift up to 5 lbs. and stand for extended periods.
- Service-oriented with a genuine concern for customer needs.
- Excellent listening and eager learning abilities.
- Flexibility and adaptability to scheduling changes and new directions.
- Enthusiastic team player with a positive attitude.
- Confident and professional demeanor, striving for excellence.
Previous experience in a customer-facing role within the luxury beauty or fashion industry is preferred.
The anticipated base salary range is $24.70 to $28 per hour, with additional variable pay components such as bonuses and perks.
Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.
Chanel is dedicated to creating a workplace where individuals can perform at their best, feeling fulfilled and confident. The company promotes diversity, inclusion, and sustainability, encouraging employees to engage with their communities and contribute to global cultural and environmental initiatives.


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