Chanel Fragrance and Beauty Advisor

Miami • USA

Tuesday, June 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global luxury conglomerate, Chanel offers a unique work environment that fosters personal growth and professional development. The brand is dedicated to creating an inclusive culture that values diversity and encourages employees to reach their full potential.

1. Provide exceptional customer service through the Chanel service ritual.
2. Build and maintain strong client relationships to enhance loyalty.
3. Achieve sales targets by leveraging product knowledge and client engagement.
4. Participate in seasonal seminars and utilize learning applications to enhance expertise.
5. Maintain an omni-channel approach to ensure seamless client experiences.
6. Resolve client issues in accordance with company standards.
7. Stay informed about upcoming events and engage clients through demonstrations.
8. Share knowledge of the brand's heritage and products with clients and team members.
9. Maintain a clean and professional work area, adhering to visual merchandising guidelines.
10. Communicate effectively with team members and management, demonstrating respect and cultural awareness.

1. Strong understanding of client experience and service orientation.
2. Excellent communication skills.
3. Passion for Chanel's history, products, and initiatives.
4. Ability to work collaboratively in a team environment.
5. Flexibility to adapt to scheduling changes and new directions.

1. Artistry skills and direct brand experience preferred.
2. Ability to stand for extended periods and lift up to 5 lbs.
3. Foreign language skills preferred but not required.

Previous experience in a client-facing role within the luxury beauty or fashion industry is preferred.

The anticipated base hourly range for this position is $24.30 to $27.00, with potential for additional variable pay, bonuses, and perks.

Comprehensive benefits include wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel is committed to fostering a diverse and inclusive workplace that encourages creativity and collaboration. The company values respect, empathy, and dignity for all employees and actively supports community engagement, sustainability, and cultural initiatives.