Chanel Fragrance & Beauty Advisor

Glendale • USA

Tuesday, May 20, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global conglomerate, Chanel offers a unique work environment that fosters personal growth and professional development, encouraging employees to contribute to the brand's legacy of luxury and sophistication.

1. Provide exceptional service to clients daily through the Chanel service ritual.
2. Cultivate and deepen client relationships to enhance loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
4. Participate in seasonal seminars and utilize learning applications to implement knowledge in daily activities.
5. Maintain an omni-channel mindset to ensure a seamless client experience across in-store and online platforms.
6. Address and resolve client situations in accordance with company standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through introductions and demonstrations.
8. Possess comprehensive knowledge of the brand's heritage and share insights with clients and team members.
9. Understand business challenges, client needs, and market dynamics.
10. Ensure the work area is maintained in a clean, tidy, and professional manner, adhering to Visual Merchandising guidelines.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Artistry skills and direct brand experience preferred.
3. Ability to lift up to 5 lbs. and stand for extended periods.

1. Strong service orientation with genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Flexibility and adaptability to scheduling changes and new directions.
4. Enthusiastic team player.
5. Confident and professional demeanor, striving for excellence.

Experience in a retail or luxury environment with a focus on client service and sales is preferred.

The anticipated base hourly range for this position is $24 to $30. Additional variable pay, bonuses, and benefits may be offered.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel is dedicated to creating a diverse and inclusive workplace where employees are encouraged to express their individuality and contribute to the brand's legacy. The company values respect, empathy, and dignity, fostering a community that supports personal and professional growth.