Chanel Fragrance & Beauty Advisor

Charlotte • USA

Saturday, June 28, 2025

Chanel, a beacon of luxury and sophistication, stands as a paragon in the fashion and beauty industry. As part of a privately held company, Chanel is committed to fostering a workplace that champions personal growth and collective progress. The brand is renowned for its dedication to diversity and inclusion, offering a unique environment where employees are encouraged to explore the brand's rich heritage and contribute to its continued success.

1. Provide exceptional service to clients through the Chanel service ritual.
2. Cultivate and deepen client relationships to enhance loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and client data.
4. Participate in seasonal seminars and utilize learning applications to enhance skills.
5. Maintain an omni-channel approach to ensure seamless client experiences.
6. Resolve client issues in accordance with company standards.
7. Engage clients with upcoming events through demonstrations and introductions.
8. Share extensive knowledge of the brand's heritage and offerings with clients and team.
9. Maintain a clean, tidy, and professional work area in line with Visual Merchandising guidelines.
10. Communicate effectively with team members and management, upholding ethics and integrity.

1. Artistry skills and direct brand experience preferred.
2. Ability to lift up to 5 lbs. and stand for extended periods.

1. Excellent communication skills.
2. Ability to thrive in a team environment.
3. Understanding of and passion for client experience.
4. Foreign language skills preferred.
5. Curiosity and desire to learn and grow within Chanel.

Previous experience in a client-facing role within the luxury beauty industry is preferred.

The anticipated base range for this position is $24.30 through $27.00 hourly. Additional variable pay components may include bonuses and other incentives.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and various insurance coverages.

Chanel is dedicated to creating an inclusive culture that values diversity, empathy, and respect. The company encourages employees to engage with their communities and supports initiatives in sustainability, arts, and culture. Chanel fosters an environment where employees can grow professionally and personally, contributing to the brand's legacy of excellence.