Chanel Fragrance & Beauty Advisor

Brooklyn • USA

Tuesday, June 17, 2025

Chanel, a beacon of luxury and elegance, is renowned for its commitment to excellence and innovation in the fashion industry. As part of a prestigious conglomerate, Chanel offers a unique work environment that fosters personal and professional growth, emphasizing diversity and inclusion. Employees are encouraged to explore the brand's rich heritage and contribute to its legacy of cultural engagement and sustainability.

1. Provide exceptional service to clients daily through the Chanel service ritual.
2. Cultivate client relationships and loyalty through personal connection and trust-building.
3. Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
4. Participate in seasonal seminars and utilize learning applications to enhance knowledge and skills.
5. Maintain an omni-channel mindset to ensure seamless client experiences across in-store and online platforms.
6. Resolve client issues in accordance with company philosophy and standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through introductions and demonstrations.
8. Possess comprehensive knowledge of the brand, its heritage, and share insights with clients and team members.
9. Understand business challenges, client needs, and market dynamics.
10. Ensure the work area is clean, tidy, and adheres to Visual Merchandising guidelines.
11. Communicate effectively with team members and management, demonstrating ethics and integrity.
12. Respect cultural differences and exhibit a willingness to learn from them.

1. Articulate and knowledgeable about cosmetics and fragrance.
2. Direct brand experience preferred.
3. Ability to lift up to 5 lbs and stand for extended periods.

1. Strong client service orientation with genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Flexibility and adaptability to scheduling changes and new directions.
4. Team player with enthusiasm and confidence.
5. Exceptional communication skills.
6. Foreign language skills preferred.

Previous experience in a luxury retail environment is preferred, particularly in cosmetics and fragrance.

The anticipated base hourly range for this position is $24.30 to $30.00. Additional variable pay may include bonuses and other incentives.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel is dedicated to fostering a diverse and inclusive workplace where employees are encouraged to perform at their best. The company values respect, empathy, and dignity, promoting a culture of growth and collaboration. Chanel supports employee engagement in community and sustainability initiatives, aligning with its mission to make a positive impact globally.