Chanel Fragrance & Beauty Advisor

Bellevue • USA

Wednesday, February 26, 2025

Chanel, a beacon of luxury and elegance, stands at the forefront of the fashion industry as a private company dedicated to fostering an environment where individuals can excel and find fulfillment. As part of the esteemed Chanel family, employees are immersed in a culture that values diversity, inclusion, and the continuous pursuit of excellence. Chanel is committed to creating a workplace that encourages personal growth and collective progress, ensuring that each team member feels empowered and valued.

1. Provide exceptional service to clients through the Chanel service ritual.
2. Foster deep client relationships and loyalty through personal connections and trust-building.
3. Achieve sales targets by leveraging product knowledge, services, and data capture to recruit and retain clients.
4. Participate in seasonal seminars and utilize the Inside Beauty learning application to apply new knowledge daily.
5. Maintain an omni-channel mindset to ensure a seamless client experience from in-store to online.
6. Resolve client situations in accordance with company philosophy and standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through introductions and demonstrations.
8. Share extensive knowledge of the brand, its heritage, and expertise with clients and team members.
9. Understand business challenges, client needs, and the surrounding market.
10. Maintain a clean, tidy, and professional work area, adhering to Visual Merchandising guidelines.
11. Communicate regularly with the team and manager, demonstrating a positive attitude and ethical integrity.
12. Respect cultural differences and demonstrate a willingness to learn from them.

1. Ability to thrive in a team environment and work collaboratively.
2. Understanding of and passion for client experience.
3. Excellent communication skills.
4. Foreign language skills are preferred but not required.
5. Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives.
6. Curiosity and desire to learn and grow professionally within the world of Chanel.

1. Service-oriented with genuine concern for customer needs.
2. Excellent listening and learning abilities.
3. Flexibility and adaptability to scheduling changes, new ideas, and directions.
4. Enthusiastic team player.
5. Confidence and professionalism, striving for excellence in all tasks.

Artistry skills and direct brand experience preferred. Experience in cosmetics and fragrance is advantageous.

The anticipated base hourly range for this position is $24 to $26. Additional compensation may include bonuses, benefits, and perks.

Chanel offers comprehensive benefits including wellbeing resources, family and caregiving support, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel's culture is deeply rooted in promoting diversity, inclusion, and sustainability. The company encourages employees to engage with their communities and supports cultural initiatives globally. Chanel fosters an environment where employees can channel their passions and talents, contributing to both personal and professional growth.