Chanel Fragrance & Beauty Advisor

Baltimore USA

Tuesday, January 28, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of the esteemed Chanel family, employees are immersed in an environment that values individuality and fosters growth. The brand, under the umbrella of its prestigious parent company, is committed to excellence and the cultivation of talent, ensuring that each team member contributes to the legacy of this iconic house.

1. Deliver exceptional client service through the Chanel service ritual, ensuring each guest feels welcomed and valued.
2. Cultivate and deepen client relationships, fostering loyalty and trust.
3. Achieve sales targets by leveraging product knowledge, services, and client data.
4. Participate in seasonal seminars and utilize learning applications to enhance product knowledge and service delivery.
5. Maintain an omni-channel approach to provide a seamless client experience across in-store and online platforms.
6. Resolve client issues in alignment with company standards, collaborating with relevant teams as necessary.
7. Stay informed about upcoming events and engage clients through demonstrations and introductions.
8. Share extensive knowledge of the brand's heritage and offerings with clients and team members.
9. Ensure the work area is consistently clean, organized, and adheres to visual merchandising guidelines.
10. Communicate effectively with team members and management, demonstrating a positive attitude and ethical integrity.

1. Proven ability to thrive in a collaborative team environment.
2. Strong understanding of and passion for delivering exceptional client experiences.
3. Excellent communication skills.
4. Foreign language skills are advantageous but not mandatory.
5. Deep passion for Chanel's history, products, and cultural initiatives.

1. Service-oriented mindset with genuine concern for client needs.
2. Excellent listening and learning abilities.
3. Adaptability to scheduling changes and new directions.
4. Enthusiastic team player with a professional demeanor.
5. Artistry skills and direct brand experience preferred.

Experience in luxury retail or a similar environment is preferred, with a focus on client service and sales.

The anticipated base salary ranges from $24 to $27 per hour, with additional variable pay components, including bonuses and perks.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel is dedicated to fostering a diverse and inclusive workplace where employees are encouraged to express their individuality and contribute to the brand's legacy. The company values respect, empathy, and dignity, promoting a culture of growth and collaboration. Employees are empowered to engage with their communities and participate in sustainability and cultural initiatives, reflecting Chanel's commitment to social responsibility.