Chanel Fashion Advisor

North York • Canada

Friday, March 7, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovation. As part of Chanel's global family, employees are immersed in a culture that values creativity, excellence, and the unique contributions of each individual. Chanel Canada ULC is committed to fostering an inclusive environment that promotes personal and professional growth, ensuring that every team member feels valued and empowered.

1. Optimize the client experience in alignment with Chanel's Client Service Values, providing genuine, flexible, and personalized service.
2. Acquire and apply comprehensive product knowledge and selling skills to maximize sales opportunities.
3. Maintain awareness of company, boutique, and personal sales targets, working towards achieving all commercial objectives.
4. Assist with back-of-house operations, including reviewing alterations and holds as necessary.
5. Establish and maintain knowledge of current merchandising guidelines, ensuring adherence to set standards.
6. Ensure the highest standards in sales and after-sales service, including maintaining a positive mindset, understanding customer needs, and ensuring accuracy in data capture and follow-up.
7. Uphold the image of a Brand Ambassador through professional grooming and etiquette.

1. Luxury retail selling experience, preferably in a similar role or customer service setting.
2. Proven ability to drive and exceed individual and store results.

1. Excellent communication skills.
2. Ability to handle multiple tasks simultaneously.
3. Strong organizational and follow-up skills.
4. Professional presentation and behavior.

Luxury retail selling experience, preferably in a similar role or customer service setting.

The role offers the opportunity to work with a creative and passionate brand, be part of a collaborative and inclusive team, and develop strong, lasting relationships with clients.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and contributes to collective progress. The company values diversity and believes that the uniqueness of each individual enhances the effectiveness of its teams. Chanel is committed to fair and accessible employment practices, providing accommodations for candidates with disabilities throughout the recruitment process.