Chanel Fashion Advisor

Marbella • Spain

Tuesday, December 24, 2024

Chanel, a paragon of luxury and elegance, offers a unique opportunity to join its ranks as a Fashion Advisor. As part of a globally renowned brand, Chanel is committed to excellence, innovation, and the creation of timeless style. The company is a leader in the luxury fashion industry, known for its rich heritage and modern approach to fashion and beauty.

1. Act as a Chanel Ambassador, embodying the brand's values and image.
2. Maintain comprehensive knowledge of Chanel's heritage, modernity, and craftsmanship to share with clients and team members.
3. Implement training and engage in continuous self-learning to enhance beauty culture and trend knowledge.
4. Ensure adherence to uniform and grooming guidelines, maintaining a professional and hygienic work environment.
5. Create personalized client experiences, utilizing Chanel's experience rituals to build long-lasting relationships.
6. Embrace digital shopping trends to deliver a seamless omni-channel experience.
7. Assist clients in developing their personal style, proposing alterations as needed.
8. Handle client service complaints and requests effectively, adhering to guidelines.
9. Drive business performance by achieving sales targets and leveraging products, services, and data capture to enhance client retention and growth.
10. Communicate regularly with the team and manager, sharing best practices and contributing to collective knowledge.
11. Ensure the proper operation of the sales space, participating in stock replenishment and inventory management.

1. Luxury retail experience is mandatory.
2. Proficiency in English is required.

1. Exceptional interpersonal skills with the ability to establish emotional connections.
2. Empathy and active listening skills.
3. Generosity and a strong sense of care.
4. Curiosity and eagerness to learn.
5. Problem-solving skills and ability to manage complexity and change.
6. Self-awareness and confidence.
7. Enthusiasm, energy, and motivation.
8. Storytelling ability to engage and inspire.
9. Team spirit, ethics, and integrity.
10. Positive body language.

Previous experience in luxury retail is mandatory, with a focus on ready-to-wear (RTW) sales and styling.

Chanel offers a dynamic and supportive work environment, opportunities for professional growth, and the chance to work with a prestigious luxury brand.

Chanel fosters a culture of elegance, innovation, and collaboration. The company values diversity and encourages a spirit of curiosity and continuous learning among its employees. Teamwork and respect for cultural differences are integral to the workplace environment.