Chanel Fashion Advisor

Madrid • Spain

Friday, December 20, 2024

Chanel, a paragon of luxury and elegance, is a leading brand in the fashion industry, renowned for its timeless designs and commitment to excellence. As part of a global conglomerate, Chanel offers its employees the opportunity to work within a prestigious environment that values creativity, innovation, and the highest standards of quality. The brand is dedicated to cultivating talent and providing a platform for professional growth and development.

1. Act as a Chanel ambassador, embodying the brand's values and ethos.
2. Possess and share in-depth knowledge of Chanel's heritage, modernity, and expertise with clients and team members.
3. Implement training and engage in continuous self-learning to enhance beauty culture and trend knowledge.
4. Maintain a clean, tidy, and professional work area in accordance with visual merchandising guidelines.
5. Create personalized client experiences and build long-lasting relationships through the Chanel experience ritual.
6. Embrace digital shopping trends to deliver a seamless omni-channel experience.
7. Assist clients in developing their personal style and propose alterations when necessary.
8. Handle client service complaints and requests effectively, adhering to guidelines.
9. Achieve sales targets by leveraging products, services, and data capture to enhance client retention and growth.
10. Communicate regularly with the team and manager, contributing to a positive and ethical work environment.
11. Participate in product stock replenishment and physical inventory management.

1. Proven ability to embody and promote brand values.
2. Strong understanding of luxury fashion and retail dynamics.
3. Ability to handle complex and challenging client situations with discretion.

1. Excellent communication and interpersonal skills.
2. Proficiency in digital tools and omni-channel retail strategies.
3. Strong organizational and multitasking abilities.

Previous experience in luxury retail or a similar client-focused role is required.

The position offers the opportunity to work within a prestigious luxury brand, providing exposure to high-end fashion and professional growth opportunities.

Chanel fosters a culture of elegance, innovation, and excellence. The workplace is characterized by a collaborative spirit, where team members are encouraged to share best practices and learn from one another. The brand values diversity and inclusivity, promoting a respectful and ethical work environment.