Chanel Fashion Advisor

Chanel is an independent global luxury house renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines a heritage of Parisian craftsmanship with contemporary creativity and exacting standards, offering employees exposure to international clientele and rigorous retail excellence within a highly curated brand environment.

1. Deliver bespoke, high-touch client service and personalised styling advice to a diverse local and international clientele, cultivating long-term relationships and repeat business.
2. Achieve and exceed individual and boutique sales targets through proactive clienteling, outreach, and follow-up using the boutique’s CRM and sales tools.
3. Present and maintain merchandise according to Chanel visual standards, including floor moves, window displays, and seasonal resets to uphold brand aesthetics.
4. Manage daily boutique operations including point-of-sale transactions, accurate cash handling, stock replenishment, inventory control and loss-prevention procedures.
5. Coordinate client appointments and private viewings, support after-sales care and handle client enquiries with discretion and confidentiality.
6. Collaborate with the boutique management team to identify local business opportunities, report client feedback, and participate in training to deepen product knowledge and selling techniques.

1. Proven track record in luxury retail or boutique sales, preferably within fashion or accessories.
2. Demonstrated excellence in clienteling, relationship management and high-value sales conversion.
3. Professional presentation and polished interpersonal demeanour aligned with luxury brand standards.
4. Flexibility to work retail hours, including evenings, weekends and peak seasonal periods.
5. Legal right to work in Turkey.

1. Clienteling
2. Luxury sales techniques
3. Visual merchandising
4. Point-of-sale (POS) systems
5. CRM / customer database management
6. Product knowledge: ready-to-wear, accessories and leather goods
7. Cash handling and inventory control
8. Loss-prevention best practices
9. Multilingual communication and cross-cultural service skills

Typically 2+ years of direct experience in luxury or premium-brand retail, with demonstrable success in client relationship development and meeting sales targets; experience at an international luxury house is advantageous.

High school diploma required; vocational training or formal education in retail, fashion, hospitality or a related discipline preferred.

Chanel cultivates a disciplined yet creative workplace where artisanal craftsmanship and client discretion are paramount. Teams operate with meticulous attention to detail and a strong emphasis on mentorship, professional development and sustaining long-term client relationships within an international luxury retail framework.