Chanel Fashion Advisor

Ho Chi Minh City • Vietnam

Thursday, March 13, 2025

Chanel, a revered name in the luxury fashion industry, is synonymous with timeless elegance and sophistication. As part of the esteemed Chanel family, employees are immersed in a culture that values creativity, innovation, and excellence. Chanel offers a dynamic work environment where individuals are encouraged to express their unique talents while contributing to the brand's illustrious legacy.

1. Uphold the brand's image by maintaining professional grooming and etiquette standards.
2. Engage customers with verbal and non-verbal communication that reflects the brand's values.
3. Maintain boutique displays in accordance with visual merchandising guidelines.
4. Ensure the boutique environment is pristine and organized.
5. Deliver personalized customer service that aligns with client service values.
6. Contribute to boutique sales and performance through long-term client relationships.
7. Provide exemplary after-sales service with a positive and flexible approach.
8. Develop and manage a personal client portfolio, fostering long-term relationships.
9. Share client feedback with boutique leadership to enhance service standards.
10. Promote teamwork within the boutique and assist in onboarding new hires.
11. Support boutique operations by adhering to standard operational procedures.
12. Prevent stock losses and complete necessary paperwork accurately.

1. Strong alignment with luxury retail and fashion values.
2. Commitment to maintaining the brand's image and standards.

1. Exceptional customer service skills with a warm and friendly demeanor.
2. Strong social and communication skills for both internal and external interactions.
3. In-depth product and collection knowledge.
4. Ability to handle objections and anticipate customer needs.
5. Team spirit and collaborative mindset.
6. Refined selling skills and retail intelligence.
7. Understanding of boutique standard operational procedures.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Employees at Chanel enjoy a supportive and inspiring work environment, opportunities for professional growth, and the chance to be part of a globally recognized luxury brand.

Chanel fosters a culture of elegance, innovation, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The workplace is dynamic, with a focus on teamwork and personal development.