Chanel Fashion Advisor

Mexico City • Mexico

Monday, January 6, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and innovative spirit. As part of the illustrious fashion industry, Chanel offers a dynamic and enriching workplace environment that fosters creativity and excellence. The brand, under the umbrella of its parent company, continues to set benchmarks in fashion, beauty, and style, providing its employees with unparalleled opportunities to grow and excel in their careers.

1. Serve as a Chanel brand ambassador, embodying the values and ethos of the brand.
2. Maintain comprehensive knowledge of Chanel's heritage, modernity, and craftsmanship, sharing insights with clients and team members.
3. Implement training and engage in continuous learning to enhance beauty culture and trend knowledge.
4. Ensure adherence to uniform and grooming standards, maintaining a clean and professional work environment.
5. Create personalized client experiences, exceeding expectations through tailored solutions and long-lasting relationships.
6. Embrace digital shopping trends to deliver a seamless omni-channel experience.
7. Assist clients in developing their personal style, including proposing necessary alterations.
8. Effectively handle client service complaints and requests, navigating complex situations with ease.
9. Drive business performance by achieving sales targets and leveraging products, services, and data capture.
10. Maintain operational knowledge to ensure smooth business operations, reporting to the Boutique Manager.
11. Participate in after-sales service requests and stock replenishment.
12. Foster team spirit, sharing best practices and contributing to collective knowledge and skills.
13. Ensure proper operation of the sales space in accordance with Visual Merchandising guidelines.

1. Luxury retail experience is mandatory.
2. Proficiency in English is required.

1. Strong interpersonal skills with the ability to build relationships and establish emotional connections.
2. Empathy and active listening skills.
3. Generosity and a caring attitude.
4. Curiosity and eagerness to learn.
5. Problem-solving skills and the ability to handle complexity and change.
6. Self-awareness and self-confidence.
7. Enthusiasm, energy, and motivation.
8. Storytelling ability to engage and inspire.
9. Team spirit, ethics, and integrity.
10. Positive body language.

Previous experience in luxury retail is essential, with a focus on selling skills and performance in ready-to-wear (RTW).

Chanel provides a comprehensive benefits package, including opportunities for professional development and growth within the luxury fashion industry.

Chanel fosters a culture of elegance, creativity, and excellence. The workplace environment encourages innovation and collaboration, with a strong emphasis on ethics, integrity, and respect for cultural differences. Employees are inspired to contribute to the brand's legacy while developing their own professional skills and knowledge.