Chanel Fashion Advisor

Chanel is the iconic French maison celebrated for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. Operating as an independent luxury house, Chanel combines artisanal savoir‑faire with a client‑centric retail model and maintains rigorous standards of service, discretion and brand stewardship across its global boutiques.

1. Deliver personalized, anticipatory service to high‑net‑worth and walk‑in clients, cultivating long‑term relationships through proactive clienteling and follow‑up.
2. Achieve and exceed individual and store sales targets while maximizing average transaction value and conversion rates.
3. Manage private appointments, trunk shows and bespoke client events to showcase collections and drive sales.
4. Maintain expert product knowledge across seasonal collections, leather goods, ready‑to‑wear, jewellery and beauty to advise clients authoritatively.
5. Execute visual merchandising and shopfloor standards to uphold Chanel’s brand presentation and seasonal directives.
6. Operate point‑of‑sale systems and CRM tools to record client preferences, sales activity and inventory movements accurately.
7. Support inventory control, stock replenishment and loss‑prevention procedures in accordance with company policy.
8. Collaborate with store management and cross‑functional teams to deliver seamless client experiences and local commercial initiatives.

1. Professional, polished presentation with strong interpersonal and communication skills.
2. Demonstrated ability to build and maintain relationships with discerning clients; clienteling experience required.
3. Proven track record of meeting or exceeding sales targets in a luxury retail environment.
4. Flexible availability including evenings, weekends and peak season demands typical of a resort location.
5. Legal authorization to work in the United States.

1. Clienteling
2. Luxury sales
3. Product knowledge (apparel, accessories, leather goods, beauty)
4. Visual merchandising
5. Point‑of‑sale (POS) systems
6. CRM platforms

Minimum 2 years of direct experience in luxury retail or high‑end fashion sales; prior experience handling private appointments and cultivating VIP clientele preferred.

High school diploma or equivalent required; tertiary education in fashion, business or a related field is a plus.

Chanel’s retail culture emphasizes meticulous attention to detail, impeccable client service and respect for the maison’s creative heritage. Teams operate with discretion, professionalism and a commitment to craftsmanship, delivering elevated, concierge‑style experiences in every boutique.