Chanel E-Commerce Project Assistant Intern

Paris • France

Tuesday, January 7, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global conglomerate, Chanel offers a dynamic and inclusive work environment that fosters personal growth and collective progress. The brand is committed to diversity and values the unique perspectives and experiences each individual brings to the team.

1. Assist the E-Merchandising Project Manager in various tasks and projects.
2. Contribute to the animation of 45 Chanel.com sites across Europe.
3. Involve in product launches and campaign rollouts.
4. Collaborate closely with various departments within Chanel Europe and maintain regular contact with European markets and international divisions.
5. Manage product catalog for e-commerce and experiential markets, including product activations and stock management.
6. Coordinate with the supply chain to ensure product availability.
7. Implement the E-merchandising plan according to campaign schedules.
8. Support markets in campaign launches and coordinate with technical, marketing, CRM, media, supply, operations, and customer service teams.
9. Monitor sites for bugs and follow up on resolutions.
10. Conduct competitive benchmarking and identify best practices in the region.
11. Contribute to campaign analysis and KPI sharing across Europe.
12. Communicate with customer service regarding the Parfums Beauté catalog.

1. Fluency in written and spoken English is essential.
2. Strong organizational skills with the ability to prioritize and manage multiple daily requests.
3. Methodical and detail-oriented approach.
4. Adaptability and problem-solving skills.
5. Excellent interpersonal skills for effective interaction with multiple stakeholders.
6. Proactive and curious with a sense of initiative.

1. Proficiency in PowerPoint and Excel.
2. Passion for digital, e-business, and online customer experience.
3. Ability to manage multiple projects with varied timelines.
4. Experience working in multicultural teams.
5. Strong affinity for luxury and beauty products and campaigns.

Experience in digital marketing, e-commerce, or related fields is preferred.

The internship offers exposure to various facets of site management, combining campaign management, customer experience, and commercial challenges. Interns will develop technical e-commerce skills and gain a business vision in an international context, collaborating with diverse teams to enhance teamwork and multicultural understanding.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective advancement. The company values the uniqueness of each individual, enhancing team diversity, complementarity, and efficiency. Chanel encourages applications from all backgrounds, appreciating the perspectives, experiences, and potential each candidate brings.